Simpay is making waves in 2025 with strategic leadership additions and record-breaking growth.
Reflecting on the first quarter of 2025, it is important to recognize the significant achievements Simpay has realized thus far. The successes we are witnessing today are the result of meticulous planning and strategic foresight, often spanning several months or even years. The careful execution of these plans and our steadfast commitment to our objectives are yielding substantial benefits.
Our sales and revenue figures are increasing at the anticipated rate, which is certainly positive. However, it is particularly noteworthy that our attrition rates are declining significantly below industry norms. The duration of our client relationships is extending, and our merchant clients are experiencing heightened satisfaction. This outcome is ideal, as it indicates that clients are deriving substantial value from the essential business services we offer.
In addition to the growth in sales and revenue, we have also expanded our executive leadership team. By incorporating entrepreneurial-minded, experienced leaders, we enhance our flexibility and focus. It is particularly gratifying to witness several deserving members of the Simpay team being promoted to higher levels of responsibility within our Director Core.
Nathan brings over twenty years of executive leadership experience in the Payment Solutions and Business Development sectors. He has previously made substantial contributions at Global Payments and Heartland, a Global Payments company, where he spearheaded growth and elevated direct sales teams to new levels of success.
Nathan is committed to developing impactful strategies and cultivating strong teams that achieve outstanding results. CEO Lazaros Kalemis commended Nathan for his alignment with Simpay's core values and his evident integrity from their initial meeting. Nathan's innovative perspective and his commitment to empowering individuals and businesses to succeed are already transforming his sales channel.
Troy Mele has been appointed as the Senior Vice President of Indirect Sales at Simpay. As a seasoned entrepreneur and proprietor of Grazie Payments, Troy brings over a decade of expertise in the Payment Solutions sector. His entrepreneurial acumen and innovative strategies have been pivotal in driving growth and revenue in his previous positions.
CEO Lazaros Kalemis highlighted the strategic significance of Mr. Mele's proficiency in advancing Simpay's independent sales channel initiatives. Mr. Mele possesses the capability to deliver exceptional experiences for Independent Sales Offices and partners, owing to his comprehensive understanding of the Payments landscape and his adept partnership-building skills.
Daniel Van Velsor has been appointed as the Vice President of Payroll Sales & Operations. With over three decades of experience in the payroll industry, Mr. Van Velsor brings a fresh and strategic perspective aimed at enhancing and expanding Simpay's payroll offerings. His extensive background includes founding and leading a successful payroll company, where he honed his expertise in payroll management, client relations, and business development.
CEO Lazaros Kalemis emphasized Mr. Van Velsor's passion for creating exceptional value and his capability to elevate Simpay's payroll services to new heights. Under his leadership, innovation and continuous improvement will be prioritized, ensuring that Simpay's clients receive robust, efficient, and cutting-edge payroll solutions tailored to support their business objectives.
Simpay continues to experience exceptional growth and profitability, attributed in part to its implementation of the EOS Framework. This transformative strategy for operational excellence has enabled Simpay to establish a unified company vision, set high-level organizational goals, and develop actionable steps to ensure that each channel, department, and team comprehends their roles and responsibilities.
CEO Lazaros Kalemis highlighted the significant organizational changes regarding accountability and ownership. The EOS Framework cultivates a culture of continuous evaluation and refinement, promoting innovation and ensuring Simpay remains agile and responsive to evolving market conditions. This targeted approach has led to improved resource allocation and more efficient operations, propelling Simpay's record-breaking growth.
As Simpay progresses, the company is strategically positioned for sustained success and growth. With a robust leadership team and a well-defined strategic vision, Simpay is dedicated to empowering businesses through innovative payment solutions and comprehensive business services. The implementation of the EOS Framework has established a strong foundation for future expansion, ensuring Simpay's continued leadership in the financial services sector.
Looking forward, Simpay is committed to delivering exceptional value to its clients and partners, fostering innovation, and maintaining a focus on simplicity, quality, and transparency. With recent leadership enhancements and a steadfast commitment to excellence, Simpay is well-equipped to achieve its long-term objectives and sustain its upward momentum.